DELIVERY & RETURNS

This page tells you information about our delivery and return policies.

1. SHIPPING

We aim to post items within 3-5 working days of payment. All items are sent via Royal Mail, Special Delivery within the UK, and signed for to EU/ROW, and tracking is provided.

Costs for shipping are listed below;

  • UK: £11.00
  • EU: £16.00
  • ROW: £22.00
1.1 TAXES

Outside of the EU VAT is exempt, however bear in mind you may incur a customs fee. Please note it is illegal for us to undervalue goods or mark them as gifts.

2. CANCELLATION POLICY

Please contact us at info@slingstudio.com as soon as possible if you would like to cancel, as once the item has been sent it must be returned before we can process a refund. Excluding weekends and bank holidays, we will endeavour to process cancellations within 48 hours.

3. COSMETIC FLAWS POLICY

Return shipping is covered only if the item has a serious manufacturers defect. Weavers knots, broken threads and other flaws are not considered valid reasons for a return postage refund.

If your item has a pull/broken thread, there are some website/YouTube links that can walk you through fixing or you can simply follow the return procedure.

Unfortunately, we are unable to accept refunds for items that have been purchased on the second-hand market, as we have no control of what happens to our product outside of the 14-day window or past the original invoice/buyer.

We will handle all reported flaws at our discretion as the situation arises.

4. RETURNS POLICY

All custom order and sale items are non-refundable.

If you wish to return your item within 14 days (21 days EU, 28 ROW) of receipt of item, you may do so by emailing us at info@slingstudio.com. Refunds will be processed within 30 days, upon receipt of the item at Sling Studio HQ.

The item must be unused and in a saleable condition, in original packaging. We reserve the right to refuse returns if they have been used/worn.

Please note, if you live outside of the UK you are responsible for your return postage fees. If the item has been returned within the UK and the 14-day period, the full costs will be refunded to you in line with the Consumer Act 2013.

We strongly advise that you obtain proof of postage (SPECIAL DELIVERY is advised) as we take no responsibility for items lost in transit.

Any item you wish to return must be sent to:

Sling Studio Ltd
Big Yellow Storage
2 Coombe Road
Brighton
BN2 4EA

JOIN US ON INSTAGRAM

  • ⭐️ SUNDAY FUNDAY! ⭐️⠀
We need your help! Spreading the word about @slingstudio helps us grow and bring the beauty of baby wearing into even more homes. This really is a community effort. Every mumma should know the feeling of wearing her baby. Tag all your pregnant and new mumma friends and we’ll enter them into a draw to win 25% off their first sling as a Thankyou! Announcing the winner next sunday the 15th - get tagging people! ⠀
✽ shop our collection: ⠀
https://buff.ly/2KGtYXY ⠀
#creating_boldly #hugs_for_trees #morningstories #agentlehugforthesoul #slowsummerdays #reclaimingvulnerability #dreaminginpictures #myslowandsimple #keepitwild #selfloveclub #naturalparenting #babieswithstyle #babywearinglove
  • In case you needed to hear it today. ⠀
We hear you. Life can seem unforgiving. But take a look at how far you've come and how resilient you've grown. We're proud of you. Sending hugs as always. ⠀
✽⠀
shop our collection:⠀ https://buff.ly/2KGtYXY ⠀
#creating_boldly #hugs_for_trees #morningstories #agentlehugforthesoul #slowsummerdays #reclaimingvulnerability #dreaminginpictures #myslowandsimple #keepitwild #selfloveclub #naturalparenting #babieswithstyle #babywearinglove
  • What has most helped you when raising your baby? Here's our list:⠀⠀
👶🏼 Trust your instincts. Nature designed you and your baby as the perfect team. Use your awareness to guide you. 👶🏼 Use a snuggly sling. For optimal development, newborns need almost constant physical contact. Most babies will show this by crying when you let them down. Being busy people, we need our arms free and slings become an invaluable tool. ⠀⠀
👶🏼 Sleep with or near your baby. You’ll both get more sleep comforting each other.⠀⠀
👶🏼 Ask for help. This is the time for you to put aside any worries about asking for help and simply ask for help! We all fall short occasionally. Whilst your baby is taking almost all of your attention, don’t forget to look after yourself too. Make sure you let those that love you know what you need. Whether just help with folding washing, making dinner or walking the dog. Don’t feel frightened to ask for the help that you need.⠀⠀
👶🏼 Get support. Find groups of who practice similar ways of parenting. Don’t underestimate having like minded folk around you to share life with. Community is necessary when raising them.⠀⠀
✽⠀
shop our collection:⠀ https://slingstudio.com ⠀
#creating_boldly #hugs_for_trees #morningstories #agentlehugforthesoul #slowsummerdays #reclaimingvulnerability #dreaminginpictures #myslowandsimple #keepitwild #selfloveclub #naturalparenting #babieswithstyle #babywearinglove
  • Let's pause on the scrolling of social media for just a moment. As this decade ends it's given us time to reflect on who we want to be. Let's have a brief moment of total honesty. What's something you could embrace more of in your life to help you feel totally whole ? ⠀
Having greater faith in who you are ?⠀
Being present and really 'being' with family ?⠀
Giving more time to yourself ?⠀
Getting out more and spending time in nature ?⠀
Doing that thing you always wanted but never quite got round to it ?⠀
Let's get some comments going to inspire each other! We're all ears! ⠀
✽⠀
#creating_boldly #hugs_for_trees #morningstories #agentlehugforthesoul #slowsummerdays #reclaimingvulnerability #dreaminginpictures ⠀
#myslowandsimple #keepitwild #selfloveclub ⠀
#naturalparenting #babieswithstyle #babywearinglove
  • What’s been a really special snapshot moment for you this week ? These small life moments that we find joy In are truly what makes life worth it! Gratitude for what Is here can truly shift it all. Keep on noticing those moments mummas! 💕⠀
✽⠀
#creating_boldly #hugs_for_trees #morningstories #agentlehugforthesoul #slowsummerdays #reclaimingvulnerability #dreaminginpictures ⠀
#myslowandsimple #keepitwild #selfloveclub ⠀
#naturalparenting #babieswithstyle #babywearinglove
  • “Listen to me, your body is not a temple. Temples can be destroyed and desecrated. Your body is a forest - thick canopies of maple trees and sweet scented wildflowers sprouting in the underwood. You will grow back, over and over, no matter how badly you are devastated.” Beau Taplin⠀
🌿⠀
✽⠀
#creating_boldly #hugs_for_trees #morningstories #agentlehugforthesoul #slowsummerdays #reclaimingvulnerability #dreaminginpictures ⠀
#myslowandsimple #keepitwild #selfloveclub ⠀
#naturalparenting #babieswithstyle #babywearinglove

Sizing Guide

BABY WRAP SIZING

Intended for reference only. Sizing may vary slightly.

SIZE
LENGTH (APPROX)
WIDTH (APPROX)
3 320cm 60-70cm
4 370cm 60-70cm
5 420cm 60-70cm
6 470cm 60-70cm
7 520cm 60-70cm