Frequently asked questions
When will my item arrive?
Thanks so much for ordering from us, we love you for that! We take a little time to prepare and pack your product as we are a small bespoke brand. We aim to get your sling beautifully wrapped and posted within 3-5 days of receipt and will let you know the delivery company and tracking number so that you can stalk the postman! You can find more information on delivery here.
How do I return my item?
We’re sorry what you ordered wasn’t quite right for you. You can find return instructions over at the Delivery & Returns information page. Hopefully, we can help you find something else from our collection that suits you better.
Can I change the address for my order?
Sorry, the address must match the address given in PayPal or on your online order.
How can I become a tester?
Good idea! To become a tester, please email us telling us why you’d be an awesome addition to our family and include your address, any allergies, and your child’s age.
Do you offer discounts for educators/libraries?
We often do giveaways to sling libraries.
Can I order a custom?
Do you sell scraps or pieces of fabrics?
Yes! Please contact us, either by filling out the form on our contact page or by sending an email directly to email@example.com and we will let you know what we have in stock. You can also keep an eye on our Facebook page, where we sometimes offer scrap bundles.
Can I sell wrap scrap using Sling Studio fabrics?
We do not allow the use of the name Sling Studio nor do we allow our products/pieces of our products to be used commercially without our express permission to do so.